[Answered] Do subdomains take time to get active?

[anandra1]

I've created a subdomain on my account and its not connecting. Does it take time to be active.

[Flaze]

It should start after an Apache restart, which is every two hours. Try clearing your cache after that period of time.

[anandra1]

It has been more than 2 hours, its still now working. Can you please check!

Edited April 9, 2020 by anandra1

[wolstech]

What domain is it?

[anandra1]

static.techpill.live

[wolstech]

Change your name servers to NS1.heliohost.org and NS2.heliohost.org and it'll work.

 

Alternately, add a CNAME record named "static" with a value of "techpill.live" on CF's website in the DNS zone for techpill.live. Please keep in mind that some functionality like FTP and mail will not function for that subdomain unless you remove CF entirely. I doubt that's an issue for a static asset domain...

 

(Please keep in mind that HelioHost does not support CF, and many of the functions in cPanel do not work as expected when CF is configured for a domain. We recommend against users using CF unless they have a good reason to do so).

[anandra1]

Thank you, its up now!