ienergia Posted February 16, 2020 Posted February 16, 2020 Hi, Please unsuspended Account - ienergia for domain reonpro.com, not sure why was it suspended. Thanks Ienergia
Guest yikes Posted February 16, 2020 Posted February 16, 2020 Most times suspension is either for Violation of TOS (most commonly "phishing") or high useage of resources. An admin will have much more information.
Flaze Posted February 16, 2020 Posted February 16, 2020 @yikes: He was suspended for sending too many emails. That's not too bad. Please note that you can only send 50 emails per day, including recipients. Unsuspended.
ienergia Posted February 16, 2020 Author Posted February 16, 2020 Thank you very much for unsuspending account, but looks like website is still not loading nor am I able to able login into heliohost account, status still shows as suspended.
Flaze Posted February 16, 2020 Posted February 16, 2020 It looks like it got suspended again. Please fix whatever is sending those emails ASAP. Unsuspended.
ienergia Posted February 16, 2020 Author Posted February 16, 2020 Emails were being sent from outlook client which is already stopped.
ienergia Posted February 16, 2020 Author Posted February 16, 2020 website is still not loading nor am I able to able login into heliohost account, status still shows as suspended.
Flaze Posted February 16, 2020 Posted February 16, 2020 Unsuspended for the third time. If this keeps happening again, we might not unsuspend your account.
wolstech Posted February 16, 2020 Posted February 16, 2020 Email limit suspensions have to wait until the next day before they can be unsuspended. Doing it same day will just result in an instant resuspend. Since it happened today, it will need to be left suspended until midnight UTC before the counter resets and it will unsuspend.
ienergia Posted February 17, 2020 Author Posted February 17, 2020 Hi, Any update ?,Website is still suspended.
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