[Solved] problems with subdomain

[retrope]

Several days ago I created the subdomain (espanol.radioretroperu.com) wait for the dns to activate but too many days have passed and the subdomain is not shown. could someone tell me why I can't see my active subdomain? Is there something that can be done? thanks.
Server: ricky

 

[Luigi123]

Have you added our two nameservers?:

 

ns1.heliohost.org

ns2.heliohost.org

[wolstech]

It's due to Cloudflare. Subdomains won't work with Cloudflare unless you manually go to CF's website each time you create one and add a record to your DNS zone for your new subdomain. (Create a record with the subdomain as its name, type can be either a CNAME with the value set to your main domain, or type A with the value set to your server's shared IP address).

 

As always our recommendation is to remove cloudflare and use the name servers that Luigi listed above. By doing this, you eliminate the need to configure DNS manually for each subdomain you create.

[retrope]

it is understood. Thank you very much for the answer, I will make a decision about what I explained and make the changes. Thank you so much for everything.

Marko.