bucanero Posted December 20, 2019 Share Posted December 20, 2019 hello, I've recently changed my main domain, using the link at the HelioHost website. ( http://www.heliohost.org/classic/support/scripts/domain ) The page showed the process was completed ok, but now on my cPanel, when I try to see the zone records for the new main domain "ebs.com.ar", I get an error Failed to fetch zone file for “ebs.com.ar” The domain 'ebs.com.ar' is already delegated to ns1/ns2.heliohost.org My new main domain: ebs.com.arMy username account: bucanero Have I made some setup mistake by changing the main domain?thanks Quote Link to comment Share on other sites More sharing options...
wolstech Posted December 20, 2019 Share Posted December 20, 2019 Tommy has always had issues when it came to main domain changes for some reason. Old Tommy was like this too. The error you were seeing is because the DNS zones for that domain failed to create when you used the script. Usually it doesn't even show the change in cPanel when it fails, but this one did. The main domain for the account bucanero has been manually changed to ebs.com.ar and is now working: http://ebs.com.ar/ 1 Quote Link to comment Share on other sites More sharing options...
bucanero Posted December 20, 2019 Author Share Posted December 20, 2019 Hello wolstech,thanks a lot for your help! everything fixed now Quote Link to comment Share on other sites More sharing options...
bucanero Posted December 20, 2019 Author Share Posted December 20, 2019 everything fixed now oops, sorry to bother again, I was checking and http://ebs.com.ar is working, but the SSL https://ebs.com.ar gives an error on the certificates I tried running AutoSSL again, but it seems that when I browse the site, I get a cert for: nossl.heliohost.orgwww.nossl.heliohost.orgwebdisk.nossl.heliohost.orgcpanel.nossl.heliohost.orgwebmail.nossl.heliohost.orgmail.nossl.heliohost.org instead of the *.ebs.com.ar certs Maybe there's some delay in the cert process? Quote Link to comment Share on other sites More sharing options...
wolstech Posted December 20, 2019 Share Posted December 20, 2019 Apache needed to restart before the system will realize it has a certificate it can use. The last restart was an hour ago when the domain was initially set up. I manually restarted it, and SSL is now working. When you run AutoSSL on a domain in the future, keep in mind that it's not instant and can take an hour or two for the SSL to actually start working after you run it. 1 Quote Link to comment Share on other sites More sharing options...
bucanero Posted December 20, 2019 Author Share Posted December 20, 2019 oh, my apologies, I should have waited, I had no idea . Sorry for the trouble once again, thank you! Quote Link to comment Share on other sites More sharing options...
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