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Posted

Good evening, my account was created more than 24 hours ago, I have a problem and do not see my web page.

here is the error found on the page (I have already emptied the cache)

cordially

 
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@fsxjr.heliohost.org to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

 

Posted

It means your code is broken or your permissions are wrong.

 

The most common causes are this:

  • Bad .htaccess file -> Try renaming your .htaccess file so its ignored. If it works, check for syntax errors in .htaccess
  • Permissions are wrong -> If you're using PHP, be sure they're set to 644.
  • Code error -> Rename your index file so its ignored and see if you can get to a directory listing. If so, debug your software.
Posted

Use hostname localhost for the database server, and the username and password you made for your database user. If you haven't made a database user or a database, you can do so in cpanel on the MySQL Databases page. There's also an option for phpmyadmin in cpanel which you can use to edit your databases once you create them.

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