teachme Posted December 15, 2019 Share Posted December 15, 2019 Hello could you please help me to unSuspended my account I think my account doesn't reach the maximum limit or make high traffic on heliohost serverI hope you reactive my account becase my app stopped best regards Link to comment Share on other sites More sharing options...
flazepe Posted December 15, 2019 Share Posted December 15, 2019 You were suspended for causing high server load. Please fix it quickly. If you're unsure what's causing the high load, please tell us so that we can escalate the request. Your account has been unsuspended. Link to comment Share on other sites More sharing options...
teachme Posted December 15, 2019 Author Share Posted December 15, 2019 (edited) yes I need help how can I fix this load all of my file are redirecting from your website when finished thank you so much for replay and unsuspend my website Edited December 15, 2019 by teachme Link to comment Share on other sites More sharing options...
flazepe Posted December 15, 2019 Share Posted December 15, 2019 This support request is being escalated to our root admin. 1 Link to comment Share on other sites More sharing options...
Krydos Posted December 18, 2019 Share Posted December 18, 2019 The load was coming from php 7.2. Link to comment Share on other sites More sharing options...
teachme Posted December 18, 2019 Author Share Posted December 18, 2019 The load was coming from php 7.2.yes I'm using this website us a backend server too for my app myjs.php this file bring small json file for checking update can you advice me how to decrease the load thank you for your reply Link to comment Share on other sites More sharing options...
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