vfull Posted December 5, 2019 Posted December 5, 2019 Username: vfullMain Domain: vfullnetworks.cfServer: Tommy
wolstech Posted December 5, 2019 Posted December 5, 2019 It's banned for phishing because a Gmail phishing website was set up on the account. root@tommy [/home/vfull/www/gmail]# ls -R .: cgi-bin Gmail_Phishing-master.zip login ./cgi-bin: ./login: accounts.gmail.php Gmail1_files Gmail2_files index.php logins.txt README.md redirect.php ./login/Gmail1_files: arrow_back_grey600_24dp.png glogo.png grayImg.png universal_language_settings-21.png ./login/Gmail2_files: 1 arrow_back_grey600_24dp.png img1.png universal_language_settings-21.png root@tommy [/home/vfull/www/gmail]#
wolstech Posted December 5, 2019 Posted December 5, 2019 If you didn't put this there, someone hacked your account and did. I noticed WordPress on your account, which is infamous for being hacked, so I'd bet that was the cause. WP has terrible security, is poorly written, slow, bloated, and otherwise just junk software. Just about every other CMS is better these days, but sadly WP persists due to popularity and legacy despite being of poor quality. For HelioHost, WP is the number one cause of unexpected Phishing bans. If you would like a replacement account, please let me know and I'll send you an invite.
vfull Posted December 5, 2019 Author Posted December 5, 2019 Hi, thanks you for the information.I need to recover my account as it was, is it possible?
Flaze Posted December 5, 2019 Posted December 5, 2019 No. You need to restore your backup or start from scratch if you don't have one.
wolstech Posted December 5, 2019 Posted December 5, 2019 A backup from August that does not contain malware and phishing content is available here: https://heliohost.org/backup/ Note that unless you fix or remove WordPress, it's likely to get hacked again pretty quickly. Please be aware that the email address needed for the backup is NOT the same one that's on your banned account. An invite has been sent for a replacement account. EDIT: Actually, you already have a second account called chechi07. You're not allowed to have more than one account anyway, so you can just keep the Ricky account that has the same email address. Do you want me to move it to Tommy for you?
vfull Posted December 5, 2019 Author Posted December 5, 2019 I don't have a second account, the account with Chechi07 is the account of my brother XD
wolstech Posted December 5, 2019 Posted December 5, 2019 Somehow both of you had the same email address...that's not even supposed to be possible. I've sent the invite to the email address on the backup for account vfull instead since it was different from the Ricky account. It's a gmail account ch***@gmail.com (same as your forum profile), the invite will probably be found in spam as typically happens with Gmail. Please "Not Spam" it if you find it in there.
vfull Posted December 5, 2019 Author Posted December 5, 2019 Okey thanks, and the other account? Sorry for the inconvenience because we are computer students and we are testing our websites on Heliohost.
wolstech Posted December 5, 2019 Posted December 5, 2019 You should've gotten an email with a link to create your replacement account. Did you not receive it? The Ricky account will be left alone since it's not yours.
vfull Posted December 5, 2019 Author Posted December 5, 2019 Yes, I've received the link, I will have to tell my brother to redo his account but with his own mail mail lol.Thanks you so much
wolstech Posted December 5, 2019 Posted December 5, 2019 He can change his email address without starting over. There's an option for contact information in cpanel to update it.
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