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[Solved] Procrastination and Confusion: DNS Issues


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Posted

Hello,

I procrastinated a little (adulting is hard) and I'm quite confused about what has happened to my account and domain. I'm now on Tommy (yay!?) and I am trying to get my site back in order. My domain is xohmz.heliohost.org, and I'd like to point my TLD xohmz.com to it. I don't remember how I had done that, but I do have HelioHost's name servers entered as custom DNS for my TLD (see attachment). I tried to add xohmz.com as an alias in cpanel, but it says the entry is already there (see attachment). Obviously this is my fault because I must have missed instructions on how t transition to Tommy and forgot what I had done before. Could someone point me in the right direction?

 

Thanks!

Omar

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Posted

You didn't do anything wrong. That error just means your old account wasn't fully deleted yet. Try adding your domain as an alias now.

  • Like 1
Posted

You didn't do anything wrong. That error just means your old account wasn't fully deleted yet. Try adding your domain as an alias now.

 

All good now! Thank you so much.

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