Flaze Posted October 11, 2019 Posted October 11, 2019 This support request is being escalated to our root admin.
Byron Posted October 12, 2019 Posted October 12, 2019 There is no archive with that username. Did you not get a Tommy invite? You can download a backup of your site here: https://www.heliohost.org/backup/ If you need us to send you an invite, let us know.
Krydos Posted October 13, 2019 Posted October 13, 2019 This account was recreated shortly after Byron's message. Marking solved.
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