barakagb Posted October 3, 2019 Share Posted October 3, 2019 I received Tommy invitation and registered new Tommy account on old domain, but Account Status says, that my account still backed up.Please release the domain baraka.heliohost.org from the DNS cluster. Link to comment Share on other sites More sharing options...
flazepe Posted October 3, 2019 Share Posted October 3, 2019 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Byron Posted October 3, 2019 Share Posted October 3, 2019 Try now. Link to comment Share on other sites More sharing options...
barakagb Posted October 4, 2019 Author Share Posted October 4, 2019 Still the same .Account has been backed up and then taken offline due to extended .....I have tried to clean my cache but get them message Link to comment Share on other sites More sharing options...
flazepe Posted October 4, 2019 Share Posted October 4, 2019 A Tommy invite has been sent to *a*ak*g*@gmail.com. Link to comment Share on other sites More sharing options...
barakagb Posted October 4, 2019 Author Share Posted October 4, 2019 Thanks . I received the invite but baraka.heliohost.org is still backed up and then taken offline due to extended .....However I created a new user name and I have succeed.I can now login to tommy Link to comment Share on other sites More sharing options...
Byron Posted October 4, 2019 Share Posted October 4, 2019 Are you satisfied with your new domain or should I have Krydos manually clean up your old domain so you can use it again? Link to comment Share on other sites More sharing options...
barakagb Posted October 4, 2019 Author Share Posted October 4, 2019 Please Krydos manually .Thanks Link to comment Share on other sites More sharing options...
Krydos Posted October 5, 2019 Share Posted October 5, 2019 Your domain has been changed to http://baraka.heliohost.org/ It looks like you have a forced redirect to SSL which is blocking AutoSSL from creating a new certificate for your domain though. In order to allow AutoSSL to work you should use a redirect that excludes .well-known such as RewriteEngine On RewriteCond %{HTTPS} !=on RewriteCond %{REQUEST_URI} !\.well-known RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301] Link to comment Share on other sites More sharing options...
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