infantex Posted August 30, 2019 Share Posted August 30, 2019 Hi, everybody. Due to Tommys breakdown, I moved temporarily to Ricky... and started having problems with email receipt and delivery. The email for my domain (infantex.com.mx) is managed by GoogleApps, so I went and deleted the default MX record(s) in cPanel and replaced them with the ones indicated by Google (https://support.google.com/a/answer/33915). Email delivery was slow and sometimes intermitent: I would send a test email to our five addresses and two of them would receive nothing... But it was intermitent not permanent, I mean, if I send another test email to the account that received none, this time the email would be received. I attributed this to the fact that Ricky was slower than Tommy... Though, as the email is managed not by HelioHost's servers but by Google Apps, I don't know how this can be the case. In fact, after Tommy's crash and before I moved to Ricky, I had absolutely no problems with the email, even if the site was down, email kept functioning without a hickup. But since yesterday, I can't sent or receive email. When sending email I receive a 550 error, for example: 550 The mail server could not deliver mail to firstname.lastname@example.org. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. And when sending, I receive an authentication error or the email is simply lost (no send error but isn't received). I can login to Google Apps using the accounts and passwords, so the accounts do exist. What am I missing or doing wrong? Any help is appreciatted. Regards, Quote Link to comment Share on other sites More sharing options...
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