[Solved] missing backup mail tommy

[fencer84]

Still missing backup mail for user fencer84 at gmx mail service. Whitelisted the senders mail-adress, but no mail arrives.

[BlueyEmperor]

An admin may need to send this again manually or in another way to you.

[Luigi123]

Your backup files has being sent to d**t.*****t@gmx.de

[wolstech]

GMX has a known problem with our systems (they reject our emails entirely as spam, even if it's whitelisted by recipient). They're the only ones that tend to randomly do this, others either put it in Spam (Gmail), or deliver it (almost everyone else).

 

Hopefully Luigi's manual email went through, because I do know that many/most of HelioHost's system emails don't.

[fencer84]

Got the mail now. Many Thanks.

[Luigi123]

Perfect!

 

Let us know if you have any questions.