Luigi123 Posted August 24, 2019 Posted August 24, 2019 Please post the following: 1. Your cPanel Username2. Server that you currently on3. Your main domain
heliomember Posted August 27, 2019 Author Posted August 27, 2019 cPanel Username: dtt22299Server currently on: TommyDomain: dt22.net
yashrs Posted August 27, 2019 Posted August 27, 2019 The Tommy server was rest due to a hardware failure and is currently in the process of restoration, however, all accounts were wiped. You are able to download your backup via https://www.heliohost.org/backup/. Once the server is ready again, users will receive an invite to re-join the server. In the meantime, you could create a temporary account on Ricky by receiving an invite since you have said that you have donated. Donors can receive an invite by providing their PayPal transaction ID. If you have donated via the GoFundMe page, please provide your email address associated. More info can be found here https://www.helionet.org/index/topic/36440-tommy-downtime
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