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Posted

hello sir,

I`m trying to change php version from cpanel but could not chage it please help.

here is error message:

Error:(XID 4xsjjv) 1 error occurred: Error #1: The system failed to apply the “PHP” version to “nonsense.win”: Cpanel::Exception::IO::FileLockError/(XID gmau4v) The system failed to lock the file “/.htaccess” (as EUID: 3312, EGID: 3314 3314) because of the following error: Permission denied at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 330. Cpanel::Exception::create("IO::FileLockError", ARRAY(0x3c92fa8)) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 129 Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::Raw", "path", "/.htaccess", "permissions", 420, "restore_original_permissions", 1) called at /usr/local/cpanel/Cpanel/WebServer/Supported/apache/Htaccess.pm line 188 Cpanel::WebServer::Supported::apache::Htaccess::_internal_set_handler(Cpanel::WebServer::Supported::apache::Htaccess=HASH(0x390f570), "package", "inherit", "handler", Cpanel::WebServer::Supported::apache::Handler::inherit=HASH(0x3b8cf00), "userdata", Cpanel::WebServer::Userdata=HASH(0x13d8c70), "vhost", ...) called at /usr/local/cpanel/Cpanel/WebServer/Supported/apache/Htaccess.pm line 209 Cpanel::WebServer::Supported::apache::Htaccess::__ANON__() called at /usr/local/cpanel/Cpanel/AccessIds/ReducedPrivileges.pm line 97 eval {...} called at /usr/local/cpanel/Cpanel/AccessIds/ReducedPrivileges.pm line 97 Cpanel::AccessIds::ReducedPrivileges::call_as_user(CODE(0x3b04eb8), 3312, 3314) called at /usr/local/cpanel/Cpanel/WebServer/Supported/apache/Htaccess.pm line 211 Cpanel::WebServer::Supported::apache::Htaccess::set_handler(Cpanel::WebServer::Supported::apache::Htaccess=HASH(0x390f570), "userdata", Cpanel::WebServer::Userdata=HASH(0x13d8c70), "vhost", "nonsense.win", "lang", Cpanel::ProgLang::Supported::php=HASH(0x3c0f230), "package", ...) called at /usr/local/cpanel/Cpanel/WebServer/Supported/apache.pm line 914 Cpanel::WebServer::Supported::apache::__ANON__(Cpanel::Exception::IO::FileLockError=HASH(0x390f4f8)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 122 Try::Tiny::try(CODE(0x390f558), Try::Tiny::Catch=REF(0x34f8ee0)) called at /usr/local/cpanel/Cpanel/WebServer/Supported/apache.pm line 920 Cpanel::WebServer::Supported::apache::set_vhost_lang_package(Cpanel::WebServer::Supported::apache=HASH(0x3c5cee8), "vhost", "nonsense.win", "lang", Cpanel::ProgLang::Supported::php=HASH(0x3c0f230), "package", "inherit", "userdata", ...) called at /usr/local/cpanel/Cpanel/WebServer.pm line 450 Cpanel::WebServer::__ANON__(Cpanel::Exception::IO::FileLockError=HASH(0x3b658d8)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 122 Try::Tiny::try(CODE(0x3a52108), Try::Tiny::Catch=REF(0x39c2c88)) called at /usr/local/cpanel/Cpanel/WebServer.pm line 455 Cpanel::WebServer::set_vhost_lang_package(Cpanel::WebServer=HASH(0x3c3a090), "vhost", "nonsense.win", "user", "rainyads", "lang", Cpanel::ProgLang::Supported::php=HASH(0x3c0f230), "package", ...) called at /usr/local/cpanel/Cpanel/WebServer.pm line 529 Cpanel::WebServer::__ANON__() called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 101 eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 92 Try::Tiny::try(CODE(0x3c00340), Try::Tiny::Catch=REF(0x3c9cb08)) called at /usr/local/cpanel/Cpanel/WebServer.pm line 535 Cpanel::WebServer::set_vhost_lang_packages(Cpanel::WebServer=HASH(0x3c3a090), "user", "rainyads", "vhosts", ARRAY(0x3bfd848), "lang", Cpanel::ProgLang::Supported::php=HASH(0x3c0f230), "package", ...) called at /usr/local/cpanel/Cpanel/PHP/Vhosts.pm line 97 Cpanel::PHP::Vhosts::setup_vhosts_for_php(ARRAY(0x3ae8360)) called at /usr/local/cpanel/Cpanel/PHP/Vhosts.pm line 238 Cpanel::PHP::Vhosts::php_set_vhost_versions_as_root(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, HASH(0x1367eb8), 0) called at bin/admin/Cpanel/multilang.pl line 67 eval {...} called at bin/admin/Cpanel/multilang.pl line 67 bin::admin::Cpanel::multilang::UPDATE_VHOST_CPANEL(bin::admin::Cpanel::multilang=HASH(0x38c04a0), "ea-php72", "nonsense.win") called at /usr/local/cpanel/Cpanel/AdminBin/Script/Call.pm line 119 Cpanel::AdminBin::Script::Call::_dispatch_method(bin::admin::Cpanel::multilang=HASH(0x38c04a0)) called at /usr/local/cpanel/Cpanel/AdminBin/Script.pm line 166 Cpanel::AdminBin::Script::new("bin::admin::Cpanel::multilang", "alarm", 20) called at bin/admin/Cpanel/multilang.pl line 23

 

Posted

Please post the following information:

  • Your cPanel username
  • Your main domain
  • The server that you are on

Posted (edited)

His username is rainyads and he's on the Tommy server. He's the account that we talked about that had the missing ip address. I tried changing the php version myself through the WHM but got the same error.

Edited by Byron
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