[Inactive] CRON emails have stopped

[roomshap]

Hello,

 

I have had a cron job running for several months and I used to get an email containing the output from the script.  About a month ago the email stopped arriving.  The script also logs to a file so I can see that the script is still working and the cron job is running as expected.  I have made no changes to the email address etc. and have also checked the spam folder.

 

Is there anything you can suggest?

 

Thanks,

 

Alex.

[Flaze]

This support request is being escalated to our root admin.

[Krydos]

Are you able to send emails from your HelioHost account to your cron email address or do those disappear too?

[roomshap]

I originally didn't have any email accounts set up. 

 

I have just set one up to check that I can receive emails and I am able to send and receive emails correctly.

[roomshap]

Why is this marked as solved? It isn't solved. I still get no emails from the CRON Jobs.  My previous response is answering your question about if I can send and receive emails from my account.  I can send and receive emails from my account, I just don't get an email from my CRON job.

 

Are there email logs from the CRON job you can check?

Edited July 5, 2019 by roomshap

[Krydos]

(I didn't mark it as solved...)

 

Is the email address you're expecting cron emails at the same as your contact email address that you use to login at heliohost.org? Have you tried changing the cron email to something else? You could actually try creating an email account on your account, and then see if the cron emails get sent to that email address.

[Krydos]

Closing due to inactivity.