Guest pooks Posted June 2, 2019 Posted June 2, 2019 (edited) Hello, I had asked Krydos to archive my account since I use VPS. I was wondering if maybe you could unarchive my account? a. your HelioHost username: jenovaon b. the server your account is on: Tommy c. your HelioHost main domain: jenovaonline.ga (VPS now) Thanks! Edited June 2, 2019 by jenovaon
Luigi123 Posted June 2, 2019 Posted June 2, 2019 This support request is being escalated to our root admin.
Krydos Posted June 3, 2019 Posted June 3, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Krydos Posted June 3, 2019 Posted June 3, 2019 Done. You should now be able to log in and your website should be working again.
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