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Posted

My account was deactivated for inactivity. Was busy with midterms/project and forgot to check on it. The automatic renewal unfortunately didn't work. I tried both my username and my email, in both cases I just landed back on the same page asking for my username/e-mail

 

Username: chrismax

Server: ricky (I believe)

Domain: chrismax.heliohost.org

 

Thank you for your help!

 

Posted

Sometimes the reactivation page fails when the server is experiencing high load, and Ricky has had pretty high load the last few days so it's not too surprising. I tested out the https://www.heliohost.org/renew/ page with your account and it worked for me, but the load was low at the time.

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