devento Posted April 16, 2019 Posted April 16, 2019 a. your HelioHost username - hh_deventob. the server your account is on - Johnnyc. your HelioHost main domain -dellevento.com What suddenly suspend?
devento Posted April 16, 2019 Author Posted April 16, 2019 But still by account cannot be accessed it said invalid login even i try to reset the password it keep error and ask to contact support Any solution?
wolstech Posted April 16, 2019 Posted April 16, 2019 Have you tried resetting it here? https://johnny.heliohost.org:2083/resetpass?start=1 Also, I just realized your account was still suspended in one of the two systems for some reason and didn't fully unsuspend. Try resetting it again and see if it works now.
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