cyclicgm Posted March 4, 2019 Share Posted March 4, 2019 Hi there, I would like to unblock the suspension please. Cyclicgmtommyprofessorparticular.info Obs. I contribuited with a donation and I was explained the account was for life. I then thought I didn't need to access heliohost cpanel. Link to comment Share on other sites More sharing options...
wolstech Posted March 4, 2019 Share Posted March 4, 2019 It was indeed inactivity. Unsuspended. To clarify the policy though, the account is for life, as in we will never cancel your service as long as you use it. We won't boot you off because someone else wants your spot or anything like that. "Using it" is defined as logging into cPanel once a month (we can't define it any other way because we have users who only use the account for email or database services, or for running crons, or who are stuck waiting in line for Java, or for other non-public-facing stuff). Regardless of how you obtain an account, you're not immune from the login requirement unless you donate monthly or in large amounts. Each donation of $1 or more gives 1 month of activity credit for your account. If you decide to donate for this, please let us know so we can set your account up to extend itself upon receipt of your donations. Link to comment Share on other sites More sharing options...
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