Guest icn Posted January 19, 2019 Posted January 19, 2019 I've been testing HelioHost for several days, but now I don't think I'll be using it. You folks are great for offering web hosting, but due to its unreliability I guess I cannot make a true production website. My username is (obviously) icn and I am on Ricky. Could you close my account (including the forum account) I might try to register on Tommy (if it's possible)
wolstech Posted January 19, 2019 Posted January 19, 2019 Yeah, Ricky and Johnny really aren't suitable for production use due to severe overloading. You pretty much have to be on tommy at this point. Getting into tommy usually requires a donation these days due to demand, but since you mentioned you might try tommy, would you be interested in a trial account? I can give you 3 days on tommy to decide if it would work for you. If it does, you can donate and keep the account forever, or if not, we can cancel it at that time. Do you want me to move you to tommy for a trial? If not, I'll be happy to close your account for you.
Guest icn Posted January 20, 2019 Posted January 20, 2019 Actually, don't delete it. I will use it for staging only.
wolstech Posted January 20, 2019 Posted January 20, 2019 Your account has been cancelled. If you ever want to use our service in the future, you are always welcome to sign up again. We're sorry to hear that we weren't able to provide the services you needed. Thank you for your interest in HelioHost.
wolstech Posted January 20, 2019 Posted January 20, 2019 This account has already been cancelled. If you would like to reopen your account, please post an email address and I'll be happy to send you an invitation for a new one.
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