Seekier Posted December 23, 2018 Posted December 23, 2018 I was working on my website when all of a sudden I was thrown in to the suspension page, this happened while I was setting up a malware scanner script on my website.I am deeply sorry If it is against the hosting rules.Pls unsuspend my accountUser: ayegbaServer: Tommywebsite: http://ayegbajosh.com Thanks
wolstech Posted December 23, 2018 Posted December 23, 2018 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
Seekier Posted December 23, 2018 Author Posted December 23, 2018 Thank you very much for the quick response
Seekier Posted December 23, 2018 Author Posted December 23, 2018 HelloThank you for unblockimg my account and for the advice to move to a paid hosting I really appreciate. But again it has gone suspension again. Pls unsuspend my account and tell me how I can reduce my server loads so that it doesn't affect others as I don't have money to go on paid hosting yet Thanks and looking forward for quick response
wolstech Posted December 23, 2018 Posted December 23, 2018 I would recommend removing whatever script you just installed. Antivirus and similar are going to cause a lot of load simply due to how they work. Unsuspended. 1
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