micou Posted December 21, 2018 Posted December 21, 2018 Dear HH team, I would like to understand what's trigger the suspension of my account to apply the correction necessary for restoring services.Thank you very much+m
micou Posted December 21, 2018 Author Posted December 21, 2018 (edited) [closed] ... that was due to inactivitiesrenewal done at https://www.heliohost.org/renew/ thanks ! Edited December 21, 2018 by micou
wolstech Posted December 21, 2018 Posted December 21, 2018 (edited) It's inactive because you didn't log in (or the logins didn't count if you did). You need to log in at least once every 30 days using either https://heliohost.org/login/ or https://tommy.heliohost.org:2083/ (with nothing after the slash). Unsuspended. Edited December 22, 2018 by Krydos login not logon
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