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[Solved] I am very sorry, my account has been suspended, can I restore it?


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That account cannot be unsuspended because it was involved in a hacking attempt. Normally I'd send you an invite, but we can't create new accounts right now because of this issue: https://www.helionet.org/index/topic/33857-home1-unavailable-on-tommy/

 

Once that's fixed, I can send you an invite for a new account.

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该帐户无法取消暂停,因为它涉及黑客攻击。通常情况下,我会向您发送邀请,但由于此问题,我们暂时无法创建新帐户:https//www.helionet.org/index/topic/33857-home1-unavailable-on-tommy/

 

一旦修复,我可以向您发送新帐户的邀请。

What about my data in the MySQL database? Can you help me recover the database data?

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Check. There must be a link in the last mail you got from HelioHost.

Is this one?

http://milkv.heliohost.org/

 

No.

Our admin have solved you problem. 

In future, if you face this problem then you can renew you account by visiting https://www.heliohost.org/renew/

 

NB: This time it is an exceptional case

 

What about my data in the MySQL database? Can you help me recover the database data?

 

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Files from accounts involved in a hacking attempt cannot be recovered because it may contain illegal or stolen information.

 

I'll take a look at the databases when I get a chance.

Please take a look at the database and help me recover the data, thank you

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