greatma Posted July 30, 2018 Posted July 30, 2018 a.- My username is: greatmab.- My server is: Tommyc.- My domain is: relatosdefantasia.heliohost.org
wolstech Posted July 30, 2018 Posted July 30, 2018 This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing. As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.
greatma Posted August 2, 2018 Author Posted August 2, 2018 Hi I've used the invitation to create a new account on Tommy (corlud1) but it has never been activated. Now the code is invalid and the account doesn't exist What can I do?
wolstech Posted August 2, 2018 Posted August 2, 2018 It failed due to DNS records already existing for that domain. DNS records for relatosdefantasia.heliohost.org have been cleaned up. Check your email for a new invitation.
greatma Posted August 2, 2018 Author Posted August 2, 2018 Please, can you delete my existing domain from my old account? When I try to add an alias i states: There was an error when the system attempted to create the alias. Park::park(relatosdefantasia.com) failed: (XID 24sbpw) The domain “relatosdefantasia.com” already exists in the Apache configuration.
greatma Posted August 3, 2018 Author Posted August 3, 2018 Now it shows me the following error: There was an error when the system attempted to create the alias. Park::park(www.relatosdefantasia.com) failed: (XID nnp9q5) A DNS entry for “relatosdefantasia.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.
wolstech Posted August 3, 2018 Posted August 3, 2018 DNS entries for relatosdefantasia.com have been cleaned up. Go ahead and try again. It should work now.
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