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Posted

My site was suspended probably due to the AnonymousFox hack.

I see that you can't reactivate these accounts for security reasons. Can I get an invite to set up a new account?

 

User: coyotela
Server: Tommy

Domain: coyotelabs.net

Posted

This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended.

 

An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing.

 

As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.

Posted

Used the invite to set up a new account yesterday.

Username: coyotel

Domain name: coyotelabs.net

 

 

I am still getting the message on the account status page "There is no account in our database that matches that username."

Posted

The domain was still on the old account so it failed to create. I sent a new invite.

 

Go ahead and try signing up again now.

Posted

Account created successfully. Ran into an error when trying to add the addon domain aa-adventure.info

 

(XID f8dva9) The domain “aa-adventure.info” already exists in the Apache configuration.

 

 

Thank you for your help.

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