rpc Posted July 28, 2018 Share Posted July 28, 2018 Hi, why was my account suspended?Could you please unsuspend it at least temporarily so that I can back it up and move it somewhere else? Thank you.Regards, Ruia. HelioHost username: rpcb. the server your account is on: Tommyc. your HelioHost main domain: m00n.heliohost.org Link to comment Share on other sites More sharing options...
wolstech Posted July 28, 2018 Share Posted July 28, 2018 Username is actually m00n. Link to comment Share on other sites More sharing options...
wolstech Posted July 28, 2018 Share Posted July 28, 2018 This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing. As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again. Link to comment Share on other sites More sharing options...
rpc Posted July 28, 2018 Author Share Posted July 28, 2018 (edited) Wordpress is the most widely used on the Web. I was not aware of this risk.Does this mean that I lost everything? The pictures and the texts?I have no backup.. Is there not any way to recover, at least partially please?Thank you. Edited July 28, 2018 by rpc Link to comment Share on other sites More sharing options...
rpc Posted July 28, 2018 Author Share Posted July 28, 2018 In the database that I configured, there should still exist the texts and the images.. but I cannot login to cpanel.. Link to comment Share on other sites More sharing options...
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