lamas Posted July 27, 2018 Posted July 27, 2018 a.- My username is: takeb.- My server is: Tommyc.- My domain is: take.heliohost.org Good evening, I do not know why our domain has been suspended. I greatly appreciate your help.
Byron Posted July 28, 2018 Posted July 28, 2018 This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing. As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.
lamas Posted July 28, 2018 Author Posted July 28, 2018 (edited) Thanks for the prompt response. I will be aware of the instructions. Edited July 28, 2018 by lamas
lamas Posted July 28, 2018 Author Posted July 28, 2018 Good afternoon, I created a new account thanks to your invitation, however, my old account take.heliohost.org still exists so I can not reconfigure my additional domain because it says it already exists in Apache. Thank you for the help that you may be able to provide.
lamas Posted July 29, 2018 Author Posted July 29, 2018 This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing. As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.Good afternoon, I created a new account thanks to your invitation, however, my old account take.heliohost.org still exists so I can not reconfigure my additional domain because it says it already exists in Apache.Thank you for the help that you may be able to provide
lamas Posted July 29, 2018 Author Posted July 29, 2018 good afternoon 1.- escuelasuperior.edu.ve 2.- md.net.ve Thanks for the help
wolstech Posted July 30, 2018 Posted July 30, 2018 Working on this now, it may take a little bit since I have to remove all the subdomains too...
wolstech Posted July 30, 2018 Posted July 30, 2018 The domains listed above have been removed and cleaned up. You can go ahead and try adding them now
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