[Solved] Suspended: xcdx1

[XCDx]

Username: xcdx1
Server: Tommy
Domain: xcdx.heliohost.org

[wolstech]

This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended.

 

An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing.

 

As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.

[XCDx]

I got the invitation but I think something went wrong with the registration, https://www.heliohost.org/status/ says "There is no account in our database that matches that username".

[wolstech]

I can't even reach the admin tools right now...they're returning a 404 error so I can't check the log on this. I'll look when its back up.

[XCDx]

Thanks for all your support

[wolstech]

This got buried in the ton of suspension requests we got as a result of the hack...sorry about that. The domain xcdx.heliohost.org has been cleaned up.

 

Try signing up again now. New invite sent.

[XCDx]

thanks, i was able to register, now i tried to add my own domain as an alias but it tells me that the domain already exists in the apache configuration.

[Byron]

Try now.

[XCDx]

Thank you. It's all set now. 

I know I'm annoying, but could you unlock my ip? It's locked because I put my old password in cPanel.

Thank you again for all the support, you guys are the best.

 

Edited August 2, 2018 by XCDx

[Byron]

Unblocked