fxrex Posted July 27, 2018 Posted July 27, 2018 After signing up for the second time with a new username, validating my email, choosing a server and domain name, and getting a congratulatory account creation message, I get this... There is no account in our database that matches that username Results are the same whether I try signing in with the username or with the validated email.
wolstech Posted July 27, 2018 Posted July 27, 2018 It was due to the domain having leftover DNS entries. The domain femiige.com has been cleaned up. Please check your mail for a new invite.
fxrex Posted July 27, 2018 Author Posted July 27, 2018 Your account has not been created yet, but it should be soon. Refresh the page to check again. Does this usually take longer than an hour? Or is there some other problem? Do I simply use an xyz.heliohost.org domain as my main domain?
wolstech Posted July 27, 2018 Posted July 27, 2018 Tommy's load is rather high at the moment, so it may take some time for it to be created. I would give it at least a few hours.
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