lstest Posted July 26, 2018 Share Posted July 26, 2018 Hi,my account was suspended. I would like to request unsuspension.Thanks in advance a. My Heliohost username: lsb. the server my account is on: Tommyc. my HelioHost main domain: lslab*heliohost*org Link to comment Share on other sites More sharing options...
wolstech Posted July 26, 2018 Share Posted July 26, 2018 This account has a compromised WordPress installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. As a reminder, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again. Link to comment Share on other sites More sharing options...
lstest Posted July 27, 2018 Author Share Posted July 27, 2018 Thanks, I have received the Tommy invitation and registered a new account with the following credentials:Username:lslabAdress: lslab*heliohost*org (this is the same URL of the previuous account, which was suspended) but if I go to https://www.heliohost.org/status/?u=lslab the system tell me that there is not an account with this username...could you please check if the system saved another username, please? Link to comment Share on other sites More sharing options...
wolstech Posted July 27, 2018 Share Posted July 27, 2018 The domain lslab.heliohost.org has been cleaned up. Try again now. A new invite has been sent. Link to comment Share on other sites More sharing options...
lstest Posted July 28, 2018 Author Share Posted July 28, 2018 OK, perfect. Now it works! Thanks again! Link to comment Share on other sites More sharing options...
wolstech Posted July 28, 2018 Share Posted July 28, 2018 Great! Let us know if you need anything else. Link to comment Share on other sites More sharing options...
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