heliokerkgil Posted June 12, 2018 Share Posted June 12, 2018 I would like to continue using my accountgilkerk@gmail.com Link to comment Share on other sites More sharing options...
Byron Posted June 12, 2018 Share Posted June 12, 2018 Please post the following information:Your cPanel username Your main domain The server that you are on Link to comment Share on other sites More sharing options...
wolstech Posted June 12, 2018 Share Posted June 12, 2018 @Byron: This user was a Johnny account called kerkgil that got deleted in the rebuild. There is a CPMove file in the backup but the ACP entry for the account is missing, so I wouldn't consider it unarchivable (Krydos would need to create that entry again if I wanted to restore it). Please download your backup from https://heliohost.org/backup/ and sign up again. Link to comment Share on other sites More sharing options...
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