heliokerkgil Posted June 12, 2018 Posted June 12, 2018 I would like to continue using my accountgilkerk@gmail.com
Byron Posted June 12, 2018 Posted June 12, 2018 Please post the following information:Your cPanel username Your main domain The server that you are on
wolstech Posted June 12, 2018 Posted June 12, 2018 @Byron: This user was a Johnny account called kerkgil that got deleted in the rebuild. There is a CPMove file in the backup but the ACP entry for the account is missing, so I wouldn't consider it unarchivable (Krydos would need to create that entry again if I wanted to restore it). Please download your backup from https://heliohost.org/backup/ and sign up again.
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