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Posted

"The IP address 103.44.157.26 has been blocked for trying to log in to cPanel with the wrong password too many times."

Please help.

Username: bngcsu1

 

Acutally I was trying to log-in using the sub-account. But it is continuously showing log-in error. Will you please look after this matter?

 

-Thanks

Posted

Sub accounts cannot log into cpanel. They're for FTP accounts only, and should access the server using plain unencrypted ftp on port 21.

 

Unblocked.

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Posted

And one more question. I have an account in Tommy. Now for my college team an account has been opened in Johnny with an email address which is using the domain of my personal website.

I am also one of the members of the administrators of my college team website.

Is this violating the T&C of heliohost?

Posted

Technically yes, but I'm not too worried about it assuming it's for a team project as you said, and can understand why you'd want a separate one for the team vs. just yourself.

 

Just be sure to delete the team account when you're finished with it.

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