usbv135w Posted June 4, 2018 Share Posted June 4, 2018 Username: kideServer: TommyWebsite URL: kide.heliohost.org Link to comment Share on other sites More sharing options...
flazepe Posted June 4, 2018 Share Posted June 4, 2018 The username kide does not seem to be registered in the database. My guess is that your username is usbv135w and your site is on https://kide.heliohost.org. If that was the case, your account was not suspended but was archived due to inactivity. Link to comment Share on other sites More sharing options...
Luigi123 Posted June 4, 2018 Share Posted June 4, 2018 Escalating to have it restored. Link to comment Share on other sites More sharing options...
Krydos Posted June 4, 2018 Share Posted June 4, 2018 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Link to comment Share on other sites More sharing options...
Krydos Posted June 4, 2018 Share Posted June 4, 2018 Done. You should now be able to log in and your website should be working again. Link to comment Share on other sites More sharing options...
Recommended Posts