ridwan689 Posted May 18, 2018 Posted May 18, 2018 Dear adminmy account got archived due to inactive, I would like to ask someone to unarchive my account. Thanks in advance
Luigi123 Posted May 19, 2018 Posted May 19, 2018 This support request is being escalated to our root admin.
Krydos Posted May 20, 2018 Posted May 20, 2018 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... 1
Krydos Posted May 20, 2018 Posted May 20, 2018 Done. You should now be able to log in and your website should start working within 2 hours. 1
ziad87 Posted May 20, 2018 Posted May 20, 2018 Is it just me or are those responses copied and pasted?
Flaze Posted May 20, 2018 Posted May 20, 2018 Is it just me or are those responses copied and pasted?It is. You might as well do that since there's nothing different to say. It's also quick, which means that they can help more people. Even I do this!
Krydos Posted May 20, 2018 Posted May 20, 2018 It's not actually copy/pasted. The forum has a feature called multi-moderation where you can post a standardized response and mark the topic solved with one click for example. It's a pointless waste of time to manually type out the same message thousands of times. 1
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