kayn Posted May 17, 2018 Share Posted May 17, 2018 Good day, I had an account on Johnny, and attempted to have my account transferred to Tommy after making a donation. Unfortunately, an account move was not possible, and I'm really trying not to make a new user name as because I need to keep my original domain name. I have a backup of my old account. My username is "kayn" and my domain name was "kayn.heliohost.org". Is there any way possible to make my new account on Tommy, but keep my original username and domain name? RespectfullyKayn Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 17, 2018 Share Posted May 17, 2018 The account kayn on Johnny has been cleaned up. Let me know once you've signed up again and I'll rename the forum account back for you. Quote Link to comment Share on other sites More sharing options...
kayn Posted May 17, 2018 Author Share Posted May 17, 2018 I apologize, but perhaps I'm misunderstanding. Are you asking me to attempt to recreate(sign up again using my original username and email address) my account? If so, I have tried and when I validate my email address, It i'm informed that Tommy is full and I will need to wait until midnight. When I use the Tommy invitation, I'm informed that the code is invalid or more than 48 hours old( I received it less than 24 hours ago). If I attempt to log into heliohost using either my old or recreated username, I am informed that neither are found on the server. What am I doing wrong and how can I fix it? Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 18, 2018 Share Posted May 18, 2018 The invite is probably no good if you tried to use it previously and found your username wasn't free. I've sent you a new invite. Quote Link to comment Share on other sites More sharing options...
kayn Posted May 18, 2018 Author Share Posted May 18, 2018 I have successfully logged in and it appears to have worked. Thank you, very much. Quote Link to comment Share on other sites More sharing options...
kayn Posted May 18, 2018 Author Share Posted May 18, 2018 I took a look at your profile out of curiosity and noticed it says your cakeday is today. Assuming that is accurate, I'd like to say "Happy Birthday!". I hope you had a pleasant birthday. Thanks again for the assistance. Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 18, 2018 Share Posted May 18, 2018 Thanks! Today is in fact my birthday. Also, I've gone ahead and renamed your forum profile back for you. Please let us know if you need anything else. Quote Link to comment Share on other sites More sharing options...
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