jwlagos Posted May 3, 2018 Posted May 3, 2018 Hello my account was suspended and am unable to activate via the self-service tool, I received a 500 error back. username: jwlagosserver: johnnymain domain: hipsterbank.tk Thank so much!!
wolstech Posted May 4, 2018 Posted May 4, 2018 The server died. See https://www.helionet.org/index/topic/32759-johnny-backups/ 1
jwlagos Posted May 4, 2018 Author Posted May 4, 2018 Is there a way to download whats in the public_html directory?
wolstech Posted May 4, 2018 Posted May 4, 2018 There likely will be eventually, but not at this time. Usually we end up offering a tool that emails you a link to an account backup. 1
jwlagos Posted May 4, 2018 Author Posted May 4, 2018 Thank you! Is there a place I can check if the backup will take place and if so when, without having to bug you, or should I just reach out through here regularly?
wolstech Posted May 4, 2018 Posted May 4, 2018 Just watch in the News forum. When they become available, they'll be announced. All I know is that the archived accounts were backed up yesterday, not sure whether /home/ was already done or not.
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