wolstech Posted April 30, 2018 Share Posted April 30, 2018 It looks like Johnny has hung or crashed. We're looking into it. Link to comment Share on other sites More sharing options...
subodhc Posted April 30, 2018 Share Posted April 30, 2018 Thanks for your reply,now i am getting below exception Warning: mysqli::mysqli(): (HY000/2002): No such file or directory in /home/somename/public_html/qtoa/qa-include/qa-db.php on line 83 Could not establish database connection. Please check the username, password and hostname in the config file, and if necessary set up the appropriate MySQL user and privileges. Link to comment Share on other sites More sharing options...
wolstech Posted April 30, 2018 Author Share Posted April 30, 2018 It looks like it may have crashed again at this point...http://heliohost.grd.net.pl/monitor/ It turned solid red for the second time and is once again unresponsive... Link to comment Share on other sites More sharing options...
subodhc Posted May 3, 2018 Share Posted May 3, 2018 I Saw your post in facebook regarding some big issue into the Johnny server and as per post we have to take the the backup but still my website is down also i am not able to login into hosting account as well. Can you guide what can be done next? Link to comment Share on other sites More sharing options...
mover Posted May 3, 2018 Share Posted May 3, 2018 Really bad issue. Maybe all of the data has been lost. Link to comment Share on other sites More sharing options...
wolstech Posted May 3, 2018 Author Share Posted May 3, 2018 @subodhc: Make the backup when it's up. Johnny comes up for a few hours here and there, so you can make a backup if you catch him while he's online. http://heliohost.grd.net.pl/monitor/ @mover: No data loss (yet anyway). We even managed to get innodb to back up... Link to comment Share on other sites More sharing options...
ziad87 Posted May 3, 2018 Share Posted May 3, 2018 We even managed to get innodb to back up...It's a miracle! 1 crash and innodb is toast.5-15 crashes and innodb is... FINE! Link to comment Share on other sites More sharing options...
mover Posted May 7, 2018 Share Posted May 7, 2018 Crazy! It seems the hosting will not be working anymore! Link to comment Share on other sites More sharing options...
mover Posted May 7, 2018 Share Posted May 7, 2018 and nobody fixed it throughly. Link to comment Share on other sites More sharing options...
wolstech Posted May 7, 2018 Author Share Posted May 7, 2018 It will be back. Right now we are more concerned with making sure nobody loses their data. Once the backups are ready, we'll be emptying Johnny out and rebuilding him. Our Ricky and Tommy servers are completely unaffected by this issue as well. If you wish, you can sign up on one of those servers for free when we offer free accounts at midnight UTC each day. Link to comment Share on other sites More sharing options...
mover Posted May 8, 2018 Share Posted May 8, 2018 How can I back it up as I can not access the backend now? Link to comment Share on other sites More sharing options...
wolstech Posted May 8, 2018 Author Share Posted May 8, 2018 We made the backups for you and they'll be made available at some point in the near future for you to download. Link to comment Share on other sites More sharing options...
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