wolstech Posted April 3, 2018 Posted April 3, 2018 That's odd. It's not listed as suspended despite showing a suspended page. I manually suspended and unsuspended it, but it might take a few hours for it to take effect. If it hasn't unsuspended in a few hours after Apache restarts, I'll have Krydos look at it for you.
ecsa Posted May 2, 2018 Author Posted May 2, 2018 Hello guys, I cant login into my account, the web said Invalid Login, please your help!! a. ecsab. johnnyc. ecsa.heliohost.org
wolstech Posted May 2, 2018 Posted May 2, 2018 It turns out all these issues are because Johnny is broken. https://www.helionet.org/index/topic/32759-johnny-backups/ "Invalid login" is normal when the server is down. Make a backup as soon as you can (whenever Johnny is up next), then move to Ricky or Tommy. (For what it's worth, both servers by design are much better in performance, stability, and features, so you're going to have a much better time over there!)
ecsa Posted May 4, 2018 Author Posted May 4, 2018 Its possible that you fix it up the server for switch to another server?? because I cannot login in. Thank you for you help
wolstech Posted May 4, 2018 Posted May 4, 2018 At this point, we're just backing the data up so we can rebuild it. The file system was corrupt and it kept crashing. The past few times we lost a server like this (incidentally, all of the past 3 major failures were Johnny...this is Johnny's third death) the user data became available as a backup file for download, but I don't have any idea when that will be. For now you'll just need to wait. More information is available here: https://www.helionet.org/index/topic/32759-johnny-backups/
ziad87 Posted May 4, 2018 Posted May 4, 2018 You should change it to say "Your server, X is down. Please try again later." X=your server
wolstech Posted May 9, 2018 Posted May 9, 2018 You can always sign up again at midnight UTC for free on another server (though you need to be fast since the free accounts go quickly). Your data is available for download from here: https://heliohost.org/backup/ If you donate, we can send you an invite that lets you skip the wait.
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