euler45 Posted April 3, 2018 Share Posted April 3, 2018 (edited) hello!i have a problem...when a new user is enregistred in wordpress he has not received a mail confirmationhow can i resolve this problem? and thank you Edited April 3, 2018 by euler45 Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 3, 2018 Share Posted April 3, 2018 What is your account's username and what server are you on? Quote Link to comment Share on other sites More sharing options...
euler45 Posted April 3, 2018 Author Share Posted April 3, 2018 username:chamihadserver:jonnhy Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 3, 2018 Share Posted April 3, 2018 Did they check in spam? Johnny email tends to go to spam a lot due to the amount of spam and phishing that originates from the server. Try writing a very basic script that uses mail() to send yourself something, and see if you receive the test email. Also, please be aware that if the recipient is using outlook.com/hotmail.com, they may not be able to receive emails from HelioHost. As of now this should only affect Tommy users, but there is a known issue with HelioHost and Microsoft services. Quote Link to comment Share on other sites More sharing options...
euler45 Posted April 3, 2018 Author Share Posted April 3, 2018 i don't received tthe test e-mailthis is the message i receive"Your Internet service provider can have installed(settled) a firewall between you and the waiter(server). Contact the administrator(director) of your waiter(server) and ask he if he authorizes the outgoing communications on the port(bearing) 25,465,587 It seems that they block(surround) a particular traffic(circulation). Ask them to open " Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 3, 2018 Share Posted April 3, 2018 What program is producing that message? Also, how are you trying to send mail? I've never seen that message before. Also, can you provide the entire, un-edited message (including the addresses and IPs)? Quote Link to comment Share on other sites More sharing options...
euler45 Posted April 3, 2018 Author Share Posted April 3, 2018 thank you very much...it was hotmail who blocked my messages.it is resolvedthank you. Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 3, 2018 Share Posted April 3, 2018 Yeah, if it was Hotmail it would not surprise me if it does that, same goes for outlook.com. Microsoft owns both of them. I can't speak to Johnny, but I do know that users on tommy cannot send email to any outlook or Hotmail address because the server is banned. Quote Link to comment Share on other sites More sharing options...
euler45 Posted April 3, 2018 Author Share Posted April 3, 2018 thank you very much. Quote Link to comment Share on other sites More sharing options...
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