kaipang Posted March 23, 2018 Share Posted March 23, 2018 Transaction ID: 6JH74249UF449681FUsername: kaipang Need help to move to Tommy Thank you Quote Link to comment Share on other sites More sharing options...
Byron Posted March 23, 2018 Share Posted March 23, 2018 I'm already seeing an account on Tommy with that email address. Quote Link to comment Share on other sites More sharing options...
wolstech Posted March 23, 2018 Share Posted March 23, 2018 @Byron: He has two accounts. The account kaipang he mentions is in fact on Johnny. @Kaipang: That account cannot be moved to Tommy because you're only allowed to have one account per our Terms of Service. Please delete one of your two accounts within 24 hours (http://www.heliohost.org/classic/support/scripts/delete) or both accounts will be suspended until you decide which one you want to keep. If you would like to keep the Johnny account, please delete the Tommy account you already have, and we'll move your Johnny account to Tommy for you. Quote Link to comment Share on other sites More sharing options...
kaipang Posted March 23, 2018 Author Share Posted March 23, 2018 Byron, thanks for your reply.Just checked still in Johnny Quote Link to comment Share on other sites More sharing options...
kaipang Posted March 23, 2018 Author Share Posted March 23, 2018 @wolstech, ok. I will delete "kaipang" one. Thanks. Quote Link to comment Share on other sites More sharing options...
kaipang Posted March 23, 2018 Author Share Posted March 23, 2018 @wolstech, I've tried delete "kaipang" one but get this error message:We're sorry, but we either could not find that account in the database, or it is not listed as active. Please contact an administrator if you feel this message is in error. What should I do? Quote Link to comment Share on other sites More sharing options...
Byron Posted March 23, 2018 Share Posted March 23, 2018 Your ok. The kaipang account is quede to be deleted next time the deletion script runs. Quote Link to comment Share on other sites More sharing options...
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