micou Posted March 22, 2018 Share Posted March 22, 2018 Dear SysAdmins, First thanks for the services you provide, I had my account suspended, I don't believe this is for inactivity as I did logged in in a lot this month,it there a place to consult where I can identify the reason of suspension ?Thanks+Ma. your HelioHost username : micoub. the server your account is on : tommyc. your HelioHost main domain : ahe.heliohost.org Link to comment Share on other sites More sharing options...
wolstech Posted March 22, 2018 Share Posted March 22, 2018 Causing high server load. 2315% more than #2, and 193% more memory than #2. Now that's some high load... Since this is probably related to the Perl issue you're having over here https://www.helionet.org/index/topic/32248-installation-of-perl-module-cryptrandom/ I'll leave this suspended until the cause and a fix can be identified by Krydos. If it was that Perl module, he'll need to fix that too. We don't want to cause any more downtime on Tommy due to this sort of load again. If you would like your account back sooner, let me know and I'll just disable all your scripts (add .old extensions to the end of their names) and unsuspend you. Please note that it may take some time since Krydos has been busy with non-HelioHost stuff lately. All of us are volunteers, so none of us get paid for what we do here. As a result, we have a real life and job to tend to at times Link to comment Share on other sites More sharing options...
micou Posted March 22, 2018 Author Share Posted March 22, 2018 wow ... indeed that is a big load...would if be possible to get the account back such that I can have minimal services restored,I would like to have only the recently modified script disable if that sounds reasonable to you. is there are way "regular" member can check the load they are putting on the server ?Also if you need some admin help I could provide some of my time if necessary I am on CET time zone this might be useful for some of helionet members !Thanks again+Michel Link to comment Share on other sites More sharing options...
wolstech Posted March 22, 2018 Share Posted March 22, 2018 I've renamed the index files in public_html and cgi-bin, and also renamed the prand*.pl files in cgi-bin. Your account has been unsuspended. Please remove any related scripts until they're fixed so they don't get run by accident. Your account has been unsuspended. Link to comment Share on other sites More sharing options...
micou Posted March 22, 2018 Author Share Posted March 22, 2018 (edited) Thanks a lot, I had my IP (194.230.155.191) blocked?? probably because of to many failed webDAV request, I deactivated my webdrive mount to avoid any repeats !Can you unblock this IP too ? thanks .. Edited March 22, 2018 by micou Link to comment Share on other sites More sharing options...
wolstech Posted March 23, 2018 Share Posted March 23, 2018 Unblocked. Link to comment Share on other sites More sharing options...
micou Posted March 23, 2018 Author Share Posted March 23, 2018 Thank you so much WT ! everything is back to normal and I am analysis my logs to learn about what's happened... Enjoy the rest of your night. Best regards+Michel Link to comment Share on other sites More sharing options...
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