[Solved] Addon domain inconsistency involved

[innovest]

Hi Support team,

 

My account involved in some consistency. I have added add-on domain, however, it shows "No addon domains are configured." under addon domain list.

 

When I tried to redo it (add it again), it shows "your domain has already been added."

 

I have changed the name servers and waited for more than 48 hours. The problem is still there, and the addon domain (www.innovesting.com) redirected to "http://innovesting.com/cgi-sys/defaultwebpage.cgi"

 

Thanks,

Feng Liu

 

Account:

innovest

 

Main domain:

innovesting.heliohost.org

 

[wolstech]

This is a known problem on johnny and is caused by high load breaking the addon domain process.

 

Please create the subdomain innovesting.innovest.heliohost.org. After that, verify the addon domain appears in the addon domains screen. If it does, wait 12 hours and clear your cache. If it does not appear, let us know and we'll take another look at it for you.