rfm10217 Posted February 28, 2018 Posted February 28, 2018 Please unblock my IP address. I make mistake to login with wrong password many times in cPanel. I has reset the password but the IP address still blocked. Thank you. 112.215.65.160
Krydos Posted March 1, 2018 Posted March 1, 2018 Unblocked. If you log in at https://www.heliohost.org/login/ this won't happen again.
rfm10217 Posted March 1, 2018 Author Posted March 1, 2018 Thank you. So it's better open cPanel via heliohost login page?
Krydos Posted March 1, 2018 Posted March 1, 2018 Yes, plus some of the other ways of logging into cpanel may not count your login which means you could get suspended for inactivity even though you are logging in frequently. If you log in at https://www.heliohost.org/ you can be sure your login is counted.
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