fighton Posted February 22, 2018 Share Posted February 22, 2018 Hi, my account was archived due to inactivity and I would like to request it be unarchived. The username is: Fighton Thank you! Link to comment Share on other sites More sharing options...
Byron Posted February 22, 2018 Share Posted February 22, 2018 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Link to comment Share on other sites More sharing options...
Byron Posted February 22, 2018 Share Posted February 22, 2018 (edited) This support request is being escalated to Krydos. @Krydos - when I try to unarchive his account, I get "Archive not found." Edited February 22, 2018 by Byron Link to comment Share on other sites More sharing options...
wolstech Posted February 22, 2018 Share Posted February 22, 2018 That account cannot be restored because it's on Tommy and was deleted for disk space. An invite has been sent to your registered email address so you can create a new account. We apologize for the inconvenience. @Byron: Tommy accounts became unrestorable when the second disk died around new years and we needed the space. The only fix for these is to delete them from ACP and send an invite. Link to comment Share on other sites More sharing options...
Byron Posted February 22, 2018 Share Posted February 22, 2018 @Byron: Tommy accounts became unrestorable when the second disk died around new years and we needed the space. The only fix for these is to delete them from ACP and send an invite. Ok thanks! Link to comment Share on other sites More sharing options...
coleenby Posted October 2, 2018 Share Posted October 2, 2018 Hi All,My account has been archived due to inactivity.May I request to unarchive my account.Account name: coleenbyThank you. Link to comment Share on other sites More sharing options...
Byron Posted October 2, 2018 Share Posted October 2, 2018 Hi All, My account has been archived due to inactivity. May I request to unarchive my account. Account name: coleenby Thank you. It's intentional due to planned maintenance and cannot be unarchived at this time. https://www.helionet.org/index/topic/33812-johnny-maintenance/ If you want to download your content, see this topic: https://www.helionet.org/index/topic/33871-johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1. Link to comment Share on other sites More sharing options...
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