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[Solved] Couldn't connect, now IP blocked


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Posted

Hello

 

Let me just say that this service is great.

 

I have had problems logging in today. My details have not been changed. I tried using file zilla instead which would not connect either. Now I have a message that my ip is blocked on my browser. Could you please unblock me,

 

Thanks 

 

Matt

Posted

You were blocked for failed FTP logins. Make sure your password is correct and that you're using SFTP on port 1373 (full settings shown in cPanel) if you're having trouble. (Please note that FTP over explicit TLS does not work on Johnny).

 

Unblocked.

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