joox Posted January 31, 2018 Share Posted January 31, 2018 Hi,I was trying to connect multiple times to the FTP server, always saying "Login authentification failed", even with the right passwords.Can you please unblock my IP : 82.237.157.206 Link to comment Share on other sites More sharing options...
Krydos Posted January 31, 2018 Share Posted January 31, 2018 Yes, it was the failed ftp logins that got you. Unblocked. Link to comment Share on other sites More sharing options...
joox Posted February 1, 2018 Author Share Posted February 1, 2018 Thanks !But it seems that i can't connect to either the ftp server (hanging at "connecting to [ip]"), and the cpanel just times out when i try to access it, i'm on the johnny server. Link to comment Share on other sites More sharing options...
Krydos Posted February 1, 2018 Share Posted February 1, 2018 You might have been trying to connect during high load. Things tend to timeout when the load is high. Since you picked the Johnny server the load is frequently high like that. Ricky and Tommy, our production servers, don't have high load like that. Can you log in at https://www.heliohost.org/login/ now? Link to comment Share on other sites More sharing options...
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