Jump to content

Recommended Posts

Posted

Hi,

I was trying to connect multiple times to the FTP server, always saying "Login authentification failed", even with the right passwords.

Can you please unblock my IP : 82.237.157.206

 

Posted

Thanks !

But it seems that i can't connect to either the ftp server (hanging at "connecting to [ip]"), and the cpanel just times out when i try to access it, i'm on the johnny server.

Posted

You might have been trying to connect during high load. Things tend to timeout when the load is high. Since you picked the Johnny server the load is frequently high like that. Ricky and Tommy, our production servers, don't have high load like that. Can you log in at https://www.heliohost.org/login/ now?

Guest
This topic is now closed to further replies.
×
×
  • Create New...