psspamme Posted January 30, 2018 Posted January 30, 2018 Hi, My account has been archived due to inactivity. As I am planning to use it, can I have it unarchived? HelioHost username: psspamme Thanks.
Luigi123 Posted January 31, 2018 Posted January 31, 2018 This support request is being escalated to our root admin.
wolstech Posted January 31, 2018 Posted January 31, 2018 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
wolstech Posted January 31, 2018 Posted January 31, 2018 Done. You should now be able to log in and your website should start working within 12 hours.
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