Unable to add addon domains to my johnny account

[seintitus]

Hello. I am unable to succesfully add addon domain on my heliohost account. My username is chesoen and the domain i would like to add is "bitinvestor.ga" .Kindly assist me solve the matter.

 

Regards,

Titus Chesoen

[Krydos]

That happens on Johnny fairly often because of the high load. Ricky and Tommy don't have these kinds of bugs because they aren't as overloaded. Try creating the subdomain bitinvestor.chesoen.heliohost.org. If your addon domain shows up in cpanel that means it worked, and your domain should start working within 12 hours. If it doesn't show up let us know and we can take a closer look.